AI & Automation
AI Concierge + KyberAccess
Replace the kiosk with an AI that talks to your visitors.
A conversational AI front desk powered by Gemini. Visitors speak naturally — the AI handles check-in, ID verification, document signing, host lookup, and notifications. Text, voice, or both. Supports 15+ languages including auto-detection.
Features
What You Get with AI Concierge
Natural Conversation
Visitors talk to the AI like a receptionist. No forms, no buttons, no confusion. Just say who you are and who you are here to see.
Voice + Text
Choose text-only, voice-only, or both. Voice uses Web Speech API for speech-to-text and text-to-speech. Works on any device.
Multi-Language
Supports 15+ languages with auto-detection. A visitor speaking Spanish gets a Spanish conversation without any configuration.
Full Check-In Flow
The AI guides visitors through ID scanning, selfie capture, document signing, and host notification — all conversationally.
Smart Host Lookup
Visitors say who they are visiting. The AI finds the host from your directory and notifies them automatically.
Background Check Integration
Background checks run asynchronously. If a visitor is flagged, the AI smoothly redirects them to the front desk without revealing why.
Why Use AI Concierge with KyberAccess?
Setup
Get Started in Minutes
Setting up the AI Concierge integration is quick and easy.
Enable in Settings
Go to Settings → AI Concierge. Enable it and choose text, voice, or both modes.
Configure Personality
Choose Professional, Friendly, or Minimal personality. Set a custom greeting or use the default.
Select Check-In Steps
Toggle which steps the AI guides: ID scan, selfie, documents, background check, health screening.
Deploy
Load the concierge URL on your lobby device. Visitors start chatting with the AI immediately.
Use Cases
How Organizations Use This
Receptionist Replacement
Small offices without a front desk use AI Concierge as a virtual receptionist. Professional, always available, never calls in sick.
After-Hours Check-In
The AI handles check-ins outside business hours when no staff is present. Full security protocols still enforced.
Multi-Language Lobby
International offices with visitors speaking different languages. The AI auto-detects and responds in their language.
Accessibility
Visitors who struggle with touchscreens can speak their check-in information. Voice makes check-in accessible to everyone.
FAQ
Frequently Asked Questions
Is AI Concierge included in the Pro plan?
No, AI Concierge is a paid add-on with credits-based pricing. Each conversation uses one credit. Contact sales for credit packages.
Which AI model powers it?
Google Gemini 2.5 Flash — fast, accurate, and great at multi-turn conversation with tool calling.
Does it work on iPads?
Yes. The AI Concierge is a web app that works on any device with a browser — iPads, Android tablets, laptops, and kiosks.
Can it fully replace a receptionist?
For check-in workflows, yes. It handles visitor identification, host lookup, ID scanning, document signing, and notifications. For complex questions, it offers to connect visitors with staff.
Ready to Connect AI Concierge?
Start your free trial and integrate AI Concierge with KyberAccess today.